If a user forgets their password, they can request a password reset.
- On the sign in screen, click the "Forget your Password?" link below the sign in button.
- Enter your email address.
- You will then receive a link to reset your account with a new password.
If you don't receive an email
- Check to see if the reset email is in your spam or junk mail folder.
- Confirm that the email you've entered is the one you use for your Storycrafter account. If we cannot find an account connected to this address, we will not be able to send the reset to this address either.